FAQS

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FAQs. General Information

Shipping information.

Support shipping to all countries. All Orders Trackable, Ship within 12 Hours.

How can I track my order?

After you place an order, we will send you an email to track the order. You can check the logistics status of the order according to the information prompt of the email.

You can also log in FiristBuyFree. The tracking NO and logistics query link are provided on your order page can be used to check the status of your order logistics.

Questions

I haven't received my item. What can I do?

After you purchase the product, we will provide you with order tracking information, you can check the logistics information of the product transportation at any time.

If the product is lost during the transportation and you do not receive the product, we will give you a full refund , Or we can resend the product to you according to your needs.

How long can I receive the product?

Depending on the region, the time of receiving the product varies.

All products are shipped from China origin and generally receive products within 9 to 25 days.

I forgot to fill in Discount code when I placed my order. What should I do?

If you forget to fill in discount code when you order, this order can't be changed. You can fill in discount code in the next order to save your cost.

I bought clothes, but it is not fit, can I return it?

In this case, the product can be returned. You can view the Easy Return Policy HERE.

Ask a Question

Dear member, We hope to help you as soon as possible. Please do not hesitate to send us your questions and requests at any time. We will provide you with the most intimate service.